The Basics 35

• Your EKM online shop Dashboard
• Copying text from elsewhere
• Hyperlinking Text & Images
• Using Incognito/In-Private Browsing
• How to take screenshots

View all 35

Design & Theme 68

• Design Images on your EKM online shop
• Product Image Requirements
• Looking after your Logo
• Carousels
• EKM Image Builder

View all 68

Themes 70

• EKM online shop Themes - Abode
• EKM online shop Themes - AM
• EKM online shop Themes - Auror
• EKM online shop Themes - Avocado
• EKM online shop Themes - Blanc

View all 70

Navigation & Categories 14

• How to edit your EKM online shop Category Pages
• Contact Form
• Webpages for your EKM online shop
• Webpage Groups
• Navigation

View all 14

Products 24

• Product Descriptions
• Bulk Uploading Images
• Category Management
• The EKM Add/Edit Product window
• EKM Digital Vault

View all 24

The Features Page 2

• Managing your Features
• EKM online shop Features

Discount Management 47

• Discount Management
• Percentage Off - Cart Value
• Percentage Off - Number of Products
• Percentage Off - Specific Products in Cart
• Percentage Off - Repeat Customer

View all 47

Product Urgency 6

• Product Urgency
• Product Urgency - Countdown Timer
• Product Urgency - Get It By Timer
• Product Urgency - Cart Reservation Timer
• Product Urgency - Free Delivery Message

View all 6

Product Calculators 11

• Product Calculators
• Paint Calculator - Single Products
• Paint Calculator - Products with Variants
• Wallpaper Calculator - Single Products
• Wallpaper Calculator - Products with Variants

View all 11

Conversions Features 6

• Search Statistics
• Features - Google Tools
• Abandoned Cart Statistics
• Customer Reviews
• Web Statistics

View all 6

Marketing Features 17

• Features - EKM Email Marketing
• Trustpilot
• How to add Facebook Pixel to your EKM online shop
• Social Plugins
• Social Plugins - YouTube

View all 17

Shop Management Features 17

• Features - Password Protect
• Doofinder
• Customer Login
• Printify - Setting up the Integration
• Printify - Setting up your Printify Products

View all 17

Sales Channels Features 11

• ChannelGrabber
• EPOS Now
• eBay vs Ecommerce
• Importing from eBay
• Exporting to eBay

View all 11

Customer Service Features 6

• Block Visitors
• Loyalty Points
• Features - 03 Phone Number/Circleloop
• Facebook Messenger
• Wish Lists

View all 6

Couriers Features 3

• Configuring your EKM online shop with Royal Mail Click & Drop
• Despatch Cloud
• JustShipIT

Product Management Features 33

• Bulk Discounts
• Features - Product Attributes
• Enable Product Condition
• Enable Product Codes
• Enable Product Brand

View all 33

Design Features 6

• Recently Viewed Products
• Features - Card Logos
• Product Image Zoom
• Promo Stickers
• Quick Announcement

View all 6

Importing spreadsheets 8

• The Import/Export System
• Import/Export System - Adding Products without Variants
• Import/Export System - Adding Products with Variants
• Import/Export System - Adding Customers via Spreadsheets
• Import/Export System - Importing your customer details using Mapping

View all 8

Exporting spreadsheets 4

• Exporting your Products to a spreadsheet
• Exporting your Categories to a spreadsheet
• Exporting your Orders to a spreadsheet
• Exporting your Image List to a spreadsheet

Editing existing content 20

• Import/Export System - Editing Existing Products with Variants
• Import/Export System - Editing Existing Products
• Converting Product Variants
• Import/Export System - Colour Swatches
• How to edit and delete Variants

View all 20

Product Calculators 11

• Import/Export System - Product Calculators
• Import/Export System - Paint Calculator - Single Products
• Import/Export System- Paint Calculator - Products with Variants
• Import/Export System - Wallpaper Calculator - Single Products
• Import/Export System - Wallpaper Calculator - Products with Variants

View all 11

Product Attributes 7

• How to add Weight to existing Products
• How to add Brand to existing Products
• How to add Condition to existing Products
• How to add Product Codes onto existing Products
• How to add RRP onto existing Products

View all 7

Product Options 5

• How to Add Product Options using a spreadsheet
• How to Add Product Options using a spreadsheet - Drop Down List
• How to Add Product Options using a spreadsheet -Text Box
• How to Add Product Options using a spreadsheet - Text Area
• How to Add Product Options using a spreadsheet - Image

Bulk Discounts 3

• Adding Bulk Discounts using the Import/Export System
• Editing Bulk Discounts using the Import/Export System
• Deleting Bulk Discounts using the Import/Export System

EKM Email Marketing 11

• Email Marketing
• Email Marketing - Before you begin
• Email Newsletter Modal
• EKM Email Marketing Visual Designer
• Email Marketing - Subject Lines

View all 11

Shop Settings 24

• Shop Details
• Shop Meta Data
• Shop Settings - Tax
• Settings - Currency
• The Cart Page

View all 24

Delivery Methods 10

• Settings - Delivery
• Delivery Methods
• Location Restrictions
• Delivery - Country Groups
• Delivery - Delivery Widgets on the Shopping Cart page

View all 10

Orders 2

• Customising your Invoices
• Making Quotes on your EKM online shop

Payment Gateways 16

• The Payments Page
• EKMPay
• Subscription Payments
• Contacting EKMPay/Clear Accept
• Offline Payment Gateways - Telephone

View all 16

Advanced Settings 4

• Order Statuses
• Outgoing Emails
• Hidden Products
• Desktop Notifications

New Orders Section 9

• The Orders Section
• The Orders Section - Processing Orders/Amending the Order Status
• The Orders Section - Applying a Manual Discount to an Existing Order
• The Orders Section - Applying Loyalty Points to an Existing Order
• The Orders Section - Adding a Tracking Number to a Single Order

View all 9

Account Settings 3

• Your Details
• Staff Logins
• Billing Details & Invoices

Labs 4

• Labs
• The New Search on your EKM online shop
• Product & Category AI
• New User Interface

Domains 13

• Domains, SSLs and Email
• Claiming your free EKM domain name
• How to open an EKM Domains account
• What does Domain Parked mean?
• Pointing your external domain at your EKM online shop

View all 13

SSL Certificates 2

• What SSL Certificates do EKM Domains offer?
• Adding an SSL Certificate to your EKM online shop

Emails 3

• Purchasing an email address on EKM Domains
• Setting up EKM Email
• Adding an Alias to your EKM email address

Testing 6

• The EKM online shop Checklist
• Using your Test Shop
• How to process a Test Order
• Testing your EKM online shop's speed
• Website Speed Checklist

View all 6

Facebook 4

• Facebook Debugger
• Populating your Facebook Page
• Adding your Catalogue to your Facebook Page
• Setting up Facebook and Instagram Shopping

Google 3

• Google Search Terms
• How to add your Google Business Listing to your EKM online shop
• Optional Custom Attributes for Google Shopping

Instagram 5

• Embedding Instagram posts on your EKM online shop
• The 4 Kinds of Video that provide the most Social Media Engagement
• Making Videos: Lighting and Location
• Shooting your Videos
• Editing your Videos

Third Party Integrations 16

• Third Party Integrations
• Using Alexa with your EKM online shop
• Creating a Blogger Blog
• Using Hotjar on your EKM online shop
• Adding a Google Form to your EKM online shop

View all 16

TikTok 2

• Opening a TikTok account
• TikTok Ads and Business Centre

SEO 27

• Why is my shop not listed on search engines?
• What is SEO?
• What can an SEO company do for me?
• Recommended SEO for your EKM online shop
• On-Site SEO

View all 27

Aftercare 30

• Can I have more than one EKM online shop?
• Different languages on your EKM online shop
• EKM Community
• EKM Packaging Slips
• EKM Suggestions

View all 30

Your Account 11

• Cancelling your EKM online shop Free Trial
• Cancelling Your EKM Account
• Contact Us
• Evolution Mode on the Evolve, Advanced & Pro tiers
• Evolution Mode on the Basic Tier

View all 11

Updates 7

• Updates
• Brexit & The EU
• IE11 no longer supported
• Mobile Templates/mCommerce no longer supported
• VAT update July 2021 and IOSS

View all 7

Stax 1

• Stax Guide

Legacy Guides 2

• Legacy Layout Editor
• Changing the Colours of your Theme - Legacy