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Knowledge base
Step 9. Payment Gateways
Payment Gateways
11
Offline Payment Gateways - Telephone
Offline Payment Gateways - Fax
Offline Payment Gateways - Purchase Orders
Offline Payment Gateways - Cheque
Offline Payment Gateways - Payment on Delivery
View all 11
Paypal
3
How to open a Paypal Account
PayPal Checkout
How to enforce telephone numbers on PayPal
Klarna
0
Stripe
2
Stripe
Setting up Subscriptions on Stripe
Stax
Stax
1
Stax Guide
Your EKM Account
Your Online Shop Account
39
EKM Suggestions
Evolution Mode
Shop Restores
Shop Copies
Making some small Tweaks to your EKM online shop
View all 39
Updates
6
Brexit & The EU
Checkout Flow
Updates
IE11 no longer supported
VAT update July 2021 and IOSS
View all 6
Step 1. The Basics
The Basics
23
Your EKM online shop Dashboard
Copying text from elsewhere
Hyperlinking Text & Images
Using Incognito/In-private Browsing
The Basics
View all 23
Step 2. Design & Theme
Design & Theme
64
Design Images on your EKM online shop
Product Image Requirements
Theme & Design
Carousels
Looking after your Logo
View all 64
Themes
75
EKM online shop Themes - Abode
EKM online shop Themes - AM
EKM online shop Themes - Auror
EKM online shop Themes - Avocado
EKM online shop Themes - Blanc
View all 75
Step 3. Navigation & Categories
Navigation & Categories
15
How to edit your EKM online shop Category Pages
Contact Form
Webpages for your EKM online shop
Webpage Groups
Navigation
View all 15
Step 4. Products
Products
27
Products
Product Descriptions
Bulk Uploading Images
Category Management
The EKM Add/Edit Product window
View all 27
Step 5. Shipping & Delivery
Shipping & Delivery
10
Delivery Methods
Delivery - Delivery Widgets on the Shopping Cart page
Delivery - Delivery Options for Unusual Products
Delivery - Country Groups
Delivery - Offering Free Shipping and Reduced Shipping
View all 10
Step 6. Features
Discount Management
43
Discount Management
Percentage Off - Cart Value
Percentage Off - Number of Products
Percentage Off - Specific Products in Cart
Percentage Off - Repeat Customer
View all 43
The Features Page
3
EKM online shop Features
Managing your Features
Postcode Lookup/Postcode Ferret
Product Urgency
6
Product Urgency
Product Urgency - Countdown Timer
Product Urgency - Get It By Timer
Product Urgency - Cart Reservation Timer
Product Urgency - Free Delivery Message
View all 6
Product Calculators
11
Product Calculators
Paint Calculator - Single Products
Paint Calculator - Products with Variants
Wallpaper Calculator - Single Products
Wallpaper Calculator - Products with Variants
View all 11
Conversions Features
6
Search Statistics
Features - Google Tools
Abandoned Cart Statistics
Customer Reviews
Web Statistics
View all 6
Marketing Features
16
Features - EKM Email Marketing
Trustpilot
How to add Facebook Pixel to your EKM online shop
Social Plugins
Social Plugins - YouTube
View all 16
Shop Management Features
17
Features - Password Protect
Doofinder
Customer Login
Printify - Setting up the Integration
Printify - Setting up your Printify Products
View all 17
Sales Channels Features
11
ChannelGrabber
EPOS Now
eBay vs Ecommerce
Importing from eBay
Exporting to eBay
View all 11
Customer Service Features
6
Block Visitors
Loyalty Points
Features - 03 Phone Number/Circleloop
Facebook Messenger
Wish Lists
View all 6
Couriers Features
3
Configuring your EKM online shop with Royal Mail Click & Drop
Despatch Cloud
JustShipIT
Product Management Features
27
Features - Advanced Inventory Manager
Bulk Discounts
Features - Product Attributes
Enable Product Condition
Enable Product Codes
View all 27
Design Features
6
Recently Viewed Products
Features - Card Logos
Product Image Zoom
Promo Stickers
Quick Announcement
View all 6
EKM Labs
2
EKM Blogs
50 ideas for your EKM online shop Blog
Step 7. Domains, SSLs and Email
Domains
14
Pointing your external domain at your EKM online shop
Transferring your domain to EKM Domains
Transferring your domain name from 1and1 to EKM Domains
Transferring your GoDaddy domain to EKM Domains
Pointing your 1and1 domain at your EKM online shop
View all 14
SSL Certificates
2
What SSL Certificates do EKM Domains offer?
Adding an SSL Certificate to your EKM online shop
Emails
4
Adding an Alias to your EKM email address
Purchasing an email address on EKM Domains
Why am I not receiving my Order Placed emails?
Setting up EKM Email
Step 8. Settings & Orders
Shop Settings
28
Shop Settings - Tax
Checkout Steps - Order Summary
Hidden Products
Checkout Steps - Customer Login
Settings
View all 28
Orders
4
Order Statuses
Making Quotes on your EKM online shop
The Orders Page
Customising your Invoices
Step 10. Testing, Promotion and Aftercare
Testing
6
Using your Test Shop
How to process a Test Order
The EKM online shop Checklist
Testing
Testing your EKM online shop's speed
View all 6
Aftercare
5
Site Reviews
Aftercare
Different languages on your EKM online shop
URL Structure
Making Orders for your Customers
SEO
19
Creating your Social Media Strategy
Linking Google Analytics to your EKM online shop
Submitting your EKM online shop to Google
Submitting your EKM online shop to Bing
What is SEO?
View all 19
EKM Domains
EKM Domains
2
Domains, SSL & Emails
How to reset your EKM Domains email password
EKM Email Marketing
EKM Email Marketing
11
Email Marketing - Before you begin
Email Newsletter Modal
Email Marketing - Uploading new Contacts using a Spreadsheet
Email Marketing - Managing your Contacts
EKM Email Marketing Visual Designer
View all 11
Import/Export System
Importing spreadsheets
8
Import/Export System - Adding Products with Variants
Import/Export System - Adding Customers via Spreadsheets
Import/Export System - Adding Products without Variants
Import/Export System - Colour Swatches
Import/Export System - Uploading your Spreadsheet to your EKM online shop
View all 8
Exporting spreadsheets
4
Exporting your Categories to a spreadsheet
Exporting your Orders to a spreadsheet
Exporting your Image List to a spreadsheet
Exporting your Products to a spreadsheet
Editing existing content
34
Converting Product Variants
Import/Export System - Editing Existing Products with Variants
Import/Export System - Editing Existing Products
How to add Weight to existing Products
How to add Brand to existing Products
View all 34
Product Calculators
11
Import/Export System - Product Calculators
Import/Export System - Paint Calculator - Single Products
Import/Export System- Paint Calculator - Products with Variants
Import/Export System - Wallpaper Calculator - Single Products
Import/Export System - Wallpaper Calculator - Products with Variants
View all 11
EKMTags
EKMTags
1
Complete list of current ekmTags
Third Party Integrations
Third Party Integrations
22
Using Hotjar on your EKM online shop
Facebook Debugger
Creating a Blogger Blog
Zapier
Adding a Google Form to your EKM online shop
View all 22
Marketing and Content
5
The 4 Kinds of Video that provide the most Social Media Engagement
Populating your Facebook Page
Making Videos: Lighting and Location
Shooting your Videos
Editing your Videos
Facebook
7
How to open a Facebook Business Manager Account
Adding an existing Facebook Page to your Facebook Business account
Adding a member of staff to your Facebook Business account
Submitting your Product Feed to Facebook Business Manager
Adding your Catalogue to your Facebook Page
View all 7
TikTok
2
Opening a TikTok account
TikTok Ads and Business Centre
Legacy Guides
1. The Basics - Legacy
2
Your EKM online shop Dashboard - Legacy
Identifying and using colours on your EKM online shop - Legacy
2. Products - Legacy
9
The EKM Add/Edit Product window - Legacy
What are Product Variants? - Legacy
How to make Drop-down Variants - Legacy
How to make Variants with Colours - Legacy
How to make Variants with Sizes - Legacy
View all 9
3. Navigation and Categories - Legacy
6
How to order Products on a Category page - Legacy
Adding Categories using the Shop tab - Legacy
How to hide Categories - Legacy
Category Images - Legacy
Category Descriptions - Legacy
View all 6
4. Theme and Design - Legacy
4
Layout Editor - Legacy
Uploading your Logo to your EKM online shop - Legacy
EKM Logo Builder - Legacy
Changing the Colours of your Theme - Legacy
EKM Lite
EKM Lite Quick Start Guides
11
EKM Lite - The Quick Start Guide
EKM Lite - Step 1. Design your EKM online shop
EKM Lite - Step 2. Upload your Products
EKM Lite - Step 3. Create your Categories, Navigation and Webpages
EKM Lite - Step 4. Install Recommended Features
View all 11