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Knowledge base
Step 9. Payment Gateways
Payment Gateways
10
Offline Payment Gateways - Telephone
Offline Payment Gateways - Fax
Offline Payment Gateways - Purchase Orders
Offline Payment Gateways - Cheque
Offline Payment Gateways - Payment on Delivery
See all 10 articles
Paypal
2
How to open a Paypal Account
PayPal Checkout
Klarna
0
Stripe
2
Stripe
Setting up Subscriptions on Stripe
Stax
Stax
1
Stax Guide
Your EKM Account
Your Online Shop Account
31
EKM Suggestions
Evolution Mode
Shop Restores
Shop Copies
Making some small Tweaks to your EKM online shop
See all 31 articles
Updates
5
Brexit & The EU
Checkout Flow
Updates
IE11 no longer supported
VAT update July 2021 and IOSS
Step 1. The Basics
The Basics
24
Your EKM online shop Dashboard
Copying text from elsewhere
Hyperlinking Text & Images
Using Incognito/In-private Browsing
The Basics
See all 24 articles
Step 2. Design & Theme
Design & Theme
37
Design Images on your EKM online shop
Product Image Requirements
Theme & Design
Carousels
Looking after your Logo
See all 37 articles
Themes
77
EKM online shop Themes - Abode
EKM online shop Themes - AM
EKM online shop Themes - Auror
EKM online shop Themes - Avocado
EKM online shop Themes - Blanc
See all 77 articles
Step 3. Navigation & Categories
Navigation & Categories
14
How to edit your EKM online shop Category Pages
Contact Form
Webpages for your EKM online shop
Webpage Groups
Navigation
See all 14 articles
Step 4. Products
Products
25
Products
Product Descriptions
Category Management
The EKM Add/Edit Product window
EKM Digital Vault
See all 25 articles
Step 5. Shipping & Delivery
Shipping & Delivery
10
Delivery Methods
Delivery - Delivery Widgets on the Shopping Cart page
Delivery - Delivery Options for Unusual Products
Delivery - Country Groups
Delivery - Offering Free Shipping and Reduced Shipping
See all 10 articles
Step 6. Features
Discount Management - Beta
43
Discount Management
Percentage Off - Cart Value
Percentage Off - Number of Products
Percentage Off - Specific Products in Cart
Percentage Off - Repeat Customer
See all 43 articles
Essential Features
28
EKM online shop Features
Managing your Features
Features - Advanced Inventory Manager
Features - Google Tools
Block Visitors
See all 28 articles
Customer Experience Features
14
Recently Viewed Products
Loyalty Points
Customer Reviews
Features - 03 Phone Number/Circleloop
Facebook Messenger
See all 14 articles
Product Urgency
6
Product Urgency
Product Urgency - Countdown Timer
Product Urgency - Get It By Timer
Product Urgency - Cart Reservation Timer
Product Urgency - Free Delivery Message
See all 6 articles
Optional Features
20
Features - EKM Email Marketing
Bulk Discounts
How to add Facebook Pixel to your EKM online shop
eBay vs Ecommerce
URL Redirects
See all 20 articles
Chargeable Features
3
Postcode Lookup/Postcode Ferret
Web Statistics
Fetchify
Step 7. Domains, SSLs and Email
Domains
14
Pointing your external domain at your EKM online shop
Transferring your domain to EKM Domains
Transferring your domain name from 1and1 to EKM Domains
Transferring your GoDaddy domain to EKM Domains
Pointing your 1and1 domain at your EKM online shop
See all 14 articles
SSL Certificates
2
What SSL Certificates does EKM Domains offer?
Adding an SSL Certificate to your EKM online shop
Emails
4
Adding an Alias to your EKM email address
Purchasing an email address on EKM Domains
Why am I not receiving my Order Placed emails?
Setting up EKM Email
Step 8. Settings & Orders
Shop Settings
27
Shop Settings - Tax
Checkout Steps - Order Summary
Hidden Products
Checkout Steps - Customer Login
Settings
See all 27 articles
Orders
4
Order Statuses
Making Quotes on your EKM online shop
The Orders Page
Customising your Invoices
Step 10. Testing, Promotion and Aftercare
Testing
5
Using your Test Shop
How to process a Test Order
The EKM online shop Checklist
Testing
Testing your EKM online shop's speed
Aftercare
5
Site Reviews
Aftercare
Different languages on your EKM online shop
URL Structure
Making Orders for your Customers
SEO
19
Creating your Social Media Strategy
Linking Google Analytics to your EKM online shop
Submitting your EKM online shop to Google
Submitting your EKM online shop to Bing
What is SEO?
See all 19 articles
EKM Domains
EKM Domains
2
Domains, SSL & Emails
How to reset your EKM Domains email password
EKM Email Marketing
EKM Email Marketing
11
Email Marketing - Before you begin
Email Newsletter Modal
Email Marketing - Uploading new Contacts using a Spreadsheet
Email Marketing - Managing your Contacts
EKM Email Marketing Visual Designer
See all 11 articles
Import/Export System
Importing spreadsheets
8
Import/Export System - Adding Products with Variants
Import/Export System - Adding Customers via Spreadsheets
Import/Export System - Adding Products without Variants
Import/Export System - Colour Swatches
Import/Export System - Uploading your Spreadsheet to your EKM online shop
See all 8 articles
Exporting spreadsheets
4
Exporting your Categories to a spreadsheet
Exporting your Orders to a spreadsheet
Exporting your Image List to a spreadsheet
Exporting your Products to a spreadsheet
Editing existing content
33
Converting Product Variants
Import/Export System - Editing Existing Products with Variants
Import/Export System - Editing Existing Products
How to add Weight to existing Products
How to add Brand to existing Products
See all 33 articles
EKMTags
EKMTags
1
Complete list of current ekmTags
Third Party Integrations
Third Party Integrations
29
Using Hotjar on your EKM online shop
Facebook Debugger
Trustpilot
Creating a Blogger Blog
Zapier
See all 29 articles
Marketing and Content
5
The 4 Kinds of Video that provide the most Social Media Engagement
Populating your Facebook Page
Making Videos: Lighting and Location
Shooting your Videos
Editing your Videos
Facebook
7
How to open a Facebook Business Manager Account
Adding an existing Facebook Page to your Facebook Business account
Adding a member of staff to your Facebook Business account
Submitting your Product Feed to Facebook Business Manager
Adding your Catalogue to your Facebook Page
See all 7 articles
TikTok
2
Opening a TikTok account
TikTok Ads and Business Centre
Legacy Guides
1. The Basics - Legacy
2
Your EKM online shop Dashboard - Legacy
Identifying and using colours on your EKM online shop - Legacy
2. Products - Legacy
9
The EKM Add/Edit Product window - Legacy
What are Product Variants? - Legacy
How to make Drop-down Variants - Legacy
How to make Variants with Colours - Legacy
How to make Variants with Sizes - Legacy
See all 9 articles
3. Navigation and Categories - Legacy
6
How to order Products on a Category page - Legacy
Adding Categories using the Shop tab - Legacy
How to hide Categories - Legacy
Category Images - Legacy
Category Descriptions - Legacy
See all 6 articles
4. Theme and Design - Legacy
4
Layout Editor - Legacy
Uploading your Logo to your EKM online shop - Legacy
EKM Logo Builder - Legacy
Changing the Colours of your Theme - Legacy
