Customer Service Features

Block Visitors
[intro] When you have completed this Guide, you will have installed and know how to configure the Block Visitors feature on your EKM online shop. [/intro] ...
Mon, 27 Jul, 2026 at 10:28 AM
Loyalty Points
[intro]When you’ve completed this Guide, you will have installed and configured the Loyalty Points feature which will enable your customers to earn points w...
Mon, 27 Jul, 2026 at 10:27 AM
Features - 03 Phone Number/Circleloop
[intro] When you have completed this Guide, you will have installed the 03 Phone Number feature which will allow customers to contact you on your mobil...
Mon, 27 Jul, 2026 at 10:27 AM
Facebook Messenger
[warning]Facebook Messenger is no longer supported by Meta and as a result, we will be removing Facebook Messenger from our Features Library. If you have pr...
Mon, 27 Jul, 2026 at 10:27 AM
Wish Lists
[intro]Before you begin, you need to ensure that you have installed the Customer Login feature on your EKM online shop. When you have completed this Guide, ...
Mon, 27 Jul, 2026 at 10:27 AM
Tawk.to
[intro]Tawk.to is a free chat platform that can be integrated with your EKM online shop, allowing customers the ability to ask you questions in real time.[/...
Mon, 27 Jul, 2026 at 10:26 AM
QContact
[intro]In this guide, you’ll learn where to locate QContact and how to request a demo of this platform to help you streamline your customer service. [/intro...
Mon, 27 Jul, 2026 at 10:26 AM