[warning]Facebook Messenger is no longer supported by Meta and as a result, we will be removing Facebook Messenger from our Features Library. If you have previously installed and configured this feature, please remove it from your EKM online shop. We recommend that instead, you use Tawk.to to offer real-time chat functionality to your customers. [/warning]
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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Outside of these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. [/contact]