[intro]Before you begin this Guide, you need to have added some Categories to your EKM online shop and installed the Import/Export System feature to enable you to generate spreadsheets.
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1. From the Dashboard, click Features on the left-hand side:

2. On the Features page, click the icon open the Import/Export System feature:

3. Click Export To File:

4. Click Export Categories:

5. Click Continue To Choose Download Type:

6. Select the relevant file type by clicking a green button. If you’re not sure, click CSV File:

7. Click the text to download your file:


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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]