[intro]You can set up Desktop Notifications on your EKM online shop so that whenever you have a new order, you will be informed onscreen.[/intro]
1. From the Dashboard, click the Settings tab:
2. On the left-hand side, click Desktop Notifications, beneath Advanced Settings:
3. On this page, you can then enable Desktop notifications by clicking the green button on the right-hand side:
[remember]Your browser may prompt you to allow notifications from your EKM online shop, so you will need to allow these to enable Desktop Notifications to work. You will also need to be signed in to your EKM online shop - but you will not need to be viewing the browser tab displaying your shop for the notifications to appear.[/remember]
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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.
If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]