[intro]The Guides listed below are what you will need to refer to when it comes to assigning a domain, setting up an email address and an SSL certificate on your EKM online shop. [/intro]
Domains
| Claiming your free EKM Domain Name | Every EKM online shop gets a free domain name. Click this Guide to find out how to claim yours. |
| How to open an EKM Domains Account | If you wish to transfer an existing domain name to EKM Domains, you will need to open an EKM Domains account. |
| Pointing your External Domain at your EKM online shop | If you've already bought a domain name elsewhere, this Guide explains how to point it at your EKM online shop correctly. |
| Registering an Additional Domain in EKM Domains | If you'd like to purchase an additional domain name for your EKM online shop, this Guide explains how. |
| Transfer or point? Domain Basics | If you've not dealt with domains before, this simple Guide explains what you need to do to begin. |
| Transferring your Domain to EKM Domains | If you would like EKM Domains to host your domain and email addresses, this Guide will explain what you need to do to transfer over. |
| What does 'Domain Parked' mean? | If you see the Domain Parked page, it means there's an issue with your domain. This Guide takes you through the steps to troubleshoot the problem. |
Emails
| Adding an Alias to your EKM Email Address | It's useful to set up aliases to help sort the emails coming in from your EKM online shop - this Guide explains how. |
| How to reset your EKM Domains Email Password | If you've purchased an email address for your domain, these steps will show you how to reset your password. |
| Purchasing an Email Address on EKM Domains | An email address which matches the domain name of your EKM online shop is essential for contacting customers when they have placed an order. |
| Setting up EKM Email | If you want to receive your EKM emails on your devices, you'll need this Guide to get set up. |
SSL Certificates
| Adding an SSL Certificate to your EKM online shop | An SSL Certificate is essential and this lets your customer's browsers know that your EKM online shop is safe for them to visit. |
| How to Create a Cloudflare Account | In this guide, you’ll learn how to set up a free Cloudflare account for your EKM online shop. |
| What SSL Certificate do I need? | If you want to upgrade from the standard SSL Certificate that you receive with your EKM online shop, this Guide will explain the various different versions you can upgrade to if you wish. |
[contact]If you need our help with your EKM online shop, contact the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Outside of these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. [/contact]