Your Account

Cancelling your EKM online shop Free Trial
[intro]If your EKM online shop is still within the Free Trial period, you can cancel your account directly from the shop itself, by following the steps with...
Wed, 31 Jul, 2024 at 4:42 PM
Cancelling Your EKM Account
[intro]In this Guide, you can learn what you need to do to cancel some or all of your services with EKM and how to preserve any of your information where ap...
Wed, 31 Jul, 2024 at 4:42 PM
Contact Us
[intro] You can call our Customer Support Team who will be able to help you complete the steps required to populate and design your EKM online shop. They’r...
Wed, 31 Jul, 2024 at 4:42 PM
Evolution Mode on the Evolve, Advanced & Pro tiers
[intro] After completing this guide, you will understand how EKM’s Evolution service works, how to request it on your own EKM online shop and how to approve...
Mon, 7 Oct, 2024 at 3:53 PM
Evolution Mode on the Basic Tier
[intro]When you have completed this Guide, you will understand how EKM’s Evolution service works, how to request it on your own EKM online shop and how to a...
Wed, 31 Jul, 2024 at 4:41 PM
Evolution Mode on the Standard Tier
[intro] After completing this Guide, you will understand how EKM’s Evolution service works, how to request it on your own EKM online shop and how to approve...
Wed, 31 Jul, 2024 at 4:41 PM
How to upgrade your EKM online shop account
[intro]When you have completed this Guide, you will have successfully upgraded your EKM online shop to EKM Evolve. [/intro] [caution]If your EKM online sho...
Wed, 9 Oct, 2024 at 2:55 PM
How to reset your EKM Domains email password
[intro]In this Guide, you’ll learn how to reset the password for the email address you have set up on your EKM Domain. [/intro] 1. If you have email addres...
Wed, 31 Jul, 2024 at 4:41 PM
How to reset your EKM online shop password
[intro]When you have completed this Guide, you’ll know how to reset the password on your EKM online shop.[/intro] Sometimes you may need to reset the passw...
Wed, 31 Jul, 2024 at 4:40 PM
Support Guides Index
Step 1 - The Basics  Here you'll find a range of guides that cover the basic practices you need to be aware of while you build your EKM online shop.  ...
Tue, 8 Oct, 2024 at 3:39 PM