[intro]Before you begin this Guide, you must ensure that you have installed the Import/Export System feature on your EKM online shop. You will need this to create a spreadsheet of your Products.[/intro]

If you have an extensive product range on your EKM online shop, it’s often a lot quicker to perform edits to large numbers of items at once using spreadsheets. In this Guide, you’ll learn how to export your Products to a spreadsheet to begin editing them. 

1. From the Dashboard, Features on the left-hand menu:

2. Click the icon to open the Import/Export System:

3. Your next step is to click Export Data:

4. Click the top arrow symbol to Export Products:

5. Click the green button on the far right-hand side:

6. Leave all of the checkboxes on this page ticked and click Continue To Choose Download Type:

7. Select a CSV file if you have under 500 products to edit or bulk add to your website. If you have more products than this, select an XLXS file:

8. Click the link to download the template spreadsheet. You’ll then see this message. Click the link to download the spreadsheet to your computer:

The file will automatically be added to the Downloads folder on your computer.

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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]