[intro]Before you begin this Guide, you need to have created a Facebook Page, opened a Facebook Business Manager account and uploaded your Product Feed to a Catalogue. [/intro]

When you have uploaded your Products to a Catalogue within your Facebook Business Manager account, your next step is to list these Products for sale on the Facebook Page for your EKM online shop. This Guide will take you through the process of populating your Facebook Page with your Products, which customers can then click to lead them to your EKM online shop to pay for their purchases, which will help to encourage traffic and brand awareness of your business. 

1. From your Facebook Page, click Manage Shop on the left-hand side:

2. Click Start Shop Setup:

3. Click Next:

4. Make sure the box for ‘Check out on another website’ is ticked, then click the blue Next button:

5. Make sure that the box is ticked for your Facebook Business account, before adding your business email address into the field provided and clicking next:

6. You then need to tick the box for your Catalogue and click Next:

7. In this window, check that your details are correct, tick the box to agree to the Terms & Conditions and then click the blue button on the bottom right-hand side:

8. You’ll then need to wait for Facebook to approve your Catalogue. In this next window, click Manage Products:

9. This will redirect you to Facebook Commerce Manager, where you can then sort your Products into Sets in accordance with the Categories on your EKM online shop:

10. You’ll also receive an email from Facebook to your business email account, advising you that your products are under review:

[remember]If you require further support with your Facebook Business Manager account, you will need to refer to the Facebook Help Centre - our Customer Support Team are unable to provide guidance or advice concerning Facebook products. However, if you would like EKM to manage your Facebook advertising, please contact our PPC Team on 01772 957173 or alternatively, book a call to speak to them. [/remember]



[contact] If you need our help with your EKM online shop, contact your Account Manager or Customer Support, who will be able to point you in the right direction. We're open from 8am-6pm weekdays and 9am-5.30pm on the weekends. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions board. If you have a non-account specific question to ask the EKM Team, join us in EKM Community. [/contact]