[intro]Before you begin this Guide, you need to install the Import/Export System feature on your EKM online shop to ensure that you can export your Product data onto a spreadsheet to work from. [/intro]
If you have a lot of existing Products you would like to add Product Options onto, you need to add the kind of Product Option you want to a single Product manually using the steps within this Guide. This is so that when you export your Products to a spreadsheet, you can use that Product and how it’s Options have been formatted as a guideline when adding the same Option to other Products in your range.
Before you begin
If you have already added Variants to some of your Products, you’ll know that on spreadsheets, you have the Product Row, and beneath that, the Product Variant row; the Product is listed first, and any Product Variants are listed below. Product Options appear in the same way; if the Product has no Variants, you’ll see the Product row with the Product Option row listed beneath:
If the Product has Variants, the Product Option row is listed last of all, so you’ll see the Product row first, and then the Product Variant rows, and finally the Product Option row:
However, how each Product Option is formulated on your spreadsheet depends on which Product Option you’ve chosen. Click the relevant Guide below:
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- How to add Product Options using a spreadsheet - Drop Down List
- How to add Product Options using a spreadsheet - Text Box
- How to add Product Options using a spreadsheet - Text Area
- How to add Product Options using a spreadsheet - Image
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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.
If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]