[intro]In this Guide, you can learn how to edit existing Bulk Discounts on your EKM online shop using spreadsheets. [/intro]

Before you begin, you need to have set up a Bulk Discount on at least one Product previously and installed the Import/Export System which enables you to use spreadsheets to update the contents of your EKM online shop. 

1. To begin, you need to export your Products to a spreadsheet, by following the steps in this Guide. You’ll notice that there’s now an extra optional field for Bulk Discounts when you are exporting your spreadsheet - you will need to ensure that this box has been ticked before you click the green button to continue:

2. When you have downloaded your spreadsheet, remove the rows containing any Products that don’t have Bulk Discounts, and if need be, remove any unnecessary columns:

3. Your next step is to add the Edit command into the Action column:

4. You can then amend the data in the Price and FromQuantity columns accordingly:

[tips]You can also use percentages as opposed to prices in the Price column. These must be entered as the figure and then the percentage symbol - '5%' - and always be between 1-100. [/tips] 

5. Then you need to save your spreadsheet and upload it back onto your EKM online shop. You’ll then be able to see the amended Bulk Discount prices within the Add/Edit Product window:

6. And, of course, on the Product Page too:

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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]