[intro]The Guides listed below are what you will need to refer to if you have already purchased a domain elsewhere and want to point it at your EKM online shop. [/intro]
[summary]
Pointing your GoDaddy domain at your EKM online shop
Pointing your Ionos domain at your EKM online shop
Pointing your 123 Reg domain at your EKM online shop
Alternatively, if your domain is not provided by any of the platforms listed above, follow the steps in any of the Guides in order to discover the IP address of your own EKM online shop. You will need to amend the settings on your existing domain to create two A records for that specific IP address to point your domain correctly.
[/summary]
[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Outside of these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. [/contact]