[intro]Despatch Cloud offers access to over 20 of the most popular Domestic and International couriers with all of your favourites covered under one roof.[/intro]

Locating the Feature

1. From the Dashboard, click Features on the left-hand menu:

2. Click the Feature Library tab:

3. Scroll down to the Couriers features, and click the View More button on the far right-hand side:

4. Now you need to click the Despatch Cloud icon:

5. Click the View Website button in the bottom right-hand corner:

This will redirect you to the Despatch Cloud in our Partner Directory, where you can complete the form at the bottom of the page. The Despatch Cloud team will then reach out to you to organise the integration. 

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• Royal Mail Click & Drop

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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]