[intro]In this guide, you can learn about all of the features available on the Pro tier of the EKM online shop platform. [/intro]
Features:
Additional Features on the Pro Tier:
Email Marketing (free on this tier up to 1k contacts)
Staff Logins (unlimited users)
Web Statistics (free on this tier)
Also includes:
£2m (annual) turnover threshold*;
Free integrations with Xero, QuickBooks & EPOS Now;
Lite Design/Evolution Mode;
5 Complimentary 15gb email addresses;
Additional Security and Site Monitoring - via Sitelock;
Unlimited Staff Logins;
Competitive processing rates with EKMPay.
Product Limit:
Unlimited
Evolution Mode:
If your EKM online shop is on the Pro tier, you can request Evolution Mode every month.
Support Level:
On the Pro tier, you will have:
- Dedicated and prioritised support via phone, live chat & email;
- Emergency out-of-hours support.
*Calculated by orders from 12 months previous up until the current day.
[more]
[/more]
[contact]If you need our help with your EKM online shop, contact the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Outside of these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. [/contact]