[intro]In this guide, you can learn about all the features available on the Standard tier of the EKM online shop platform. [/intro]
The Standard tier is regarded as a ‘legacy’ tier and is no longer available to new customers.
Features:
Additional Features on the Standard Tier:
Staff Logins (up to 5 users)
Product Limit:
30,000
Evolution Mode:
Accounts on the Standard tier can request Evolution Mode once every twelve months, and the Evolution Team will complete any approved changes for you.
Support Level:
Live Chat, telephone and email support, 7 days a week.
[remember]The Standard tier is a legacy and no longer available to new customers. It is not possible to downgrade to this tier. [/remember]
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[contact]If you need our help with your EKM online shop, contact the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Outside of these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible. If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. [/contact]