The Basics

Here you'll find a range of Guides that cover the basic practices you need to be aware whilst you are building your EKM online shop. Remember, if you get stuck, you can always contact our Customer Support Team who will be able to help you.

Clearing the cache on your browser - Safari
[intro] When you have completed this Guide, you will have cleared the cache, cookies and temporary files from your browser. [/intro] If you are finding it ...
Mon, 11 Aug, 2025 at 11:49 AM
My Edit Buttons don't work!
[intro] Have you logged into your EKM online shop and found that you can't use your Edit Buttons, and some parts of the back end aren't responding t...
Mon, 11 Aug, 2025 at 11:48 AM
Using Incognito/In-Private Browsing
[intro] When you are creating and managing your EKM online shop, it’s important that you test it regularly to ensure that the customer experience is a good ...
Mon, 11 Aug, 2025 at 11:56 AM
What is a VPN?
[intro]When you have completed this Guide, you’ll understand what a VPN is and how it works. [/intro] What Is a VPN? VPN stands for Virtual Private Networ...
Mon, 11 Aug, 2025 at 11:47 AM