[intro]In this guide, you’ll learn how to locate the e-trackit feature and learn how this platform could be used to manage sales between your physical store and your EKM online shop. [/intro]

e-trackit provides a complete stock management solution, including Epos. It is designed specifically for independent retailers, allowing you to manage stock and sales offline and online whether you have a single store or multiple outlets. 

1. From the Dashboard, click Features:

2. Click the Features Library tab:

3. Scroll down to the Sales Channel features and click View More on the right-hand side:

4. Click the e-trackit icon:

5. Click View Website in the bottom right-hand corner:

6. You’ll then be redirected to this page, where you can read more about the functionality and features of e-trackit and contact them by using the green button on the right-hand side:

[tips]You can find details of e-trackit pricing here.[/tips]

[more]

• EKM Online Shop Features

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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]