[intro]In this guide, you’ll learn where to locate PitchPrint on your EKM online shop and how to set up a trial account, an ideal addition if your product range contains any personalised items.[/intro]
PitchPrint is a Web-to-Print platform that connects to your EKM online shop, enabling your customers to personalise any of your products and preview them in 3D before placing orders. With our amazing and intuitive app, you can incorporate your own CSS or custom JavaScript code to add functionalities. Furthermore, you can edit the HTML to remove any features you don’t require. With PitchPrint's 3D preview, your customers can view their customisations on the product and pan around or zoom to any angle in 3D.
1. From the Dashboard, click Features:
2. Click the Features Library tab:
3. Scroll down to the Product Management features and click View More on the right-hand side:
4. Click the PitchPrint icon:
5. Click View Website in the bottom right-hand corner:
6. You’ll then be redirected to this page, where you need to click Allow:
7. You’ll then see this login modal. To create a new account, click Register to go through the sign up process:
8. When you have signed up and logged in via the link in your email, you’ll see this modal. Complete the fields provided and click Get Started:
9. You will then need to follow the steps in this guide to set up PitchPrint on your EKM online shop.
[tips]You can find PitchPrint’s help centre here and details of their pricing here. [/tips]
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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.
If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]