[intro]In this guide, you’ll learn where to locate Shopbox and how to set up a demo of this AI platform on your EKM online shop.[/intro]

Enhance shopping with AI-powered Shopbox, turning your EKM online shop into an adaptive journey. Say goodbye to generic recommendations. Shopbox creates a unique shop for each visitor, offering relevant products tailored to their interests. Set it up quickly; no ongoing maintenance is required. The AI adapts to individual visitors, improving metrics. Retailers experience:

  • 5X increase in time-on-site
  • 2.5X more product views
  • 3X higher conversion
  • Up to 45% increase in AOV
  • Reduced costs and higher sales make a significant impact on your bottom line.

Transform your homepage into a curated store, personalised for every customer. Presented with fresh ideas every visit, customers can’t resist exploring new products and categories. Elevate sales pages from ‘bargain basement’ features into a relevant feed of curated products that customers want to see and buy. Convert product display pages from dead ends with out-of-stock items into a dynamic space where customers launch into a deeper exploration of your store. Create a unique personal shopping space for every customer - even first-time visitors. Email follow-ups keep your brand in mind, making it harder for customers to switch to competitors.

1. From the Dashboard, click Features:

2. Click the Features Library tab:

3. Scroll down to the Shop Management features and click View More on the right-hand side:

4. Click the Shopbox icon:

5. Click View Website in the bottom right-hand corner:

You’ll then be redirected to the Shopbox website where you can add your details to the fields provided to arrange a demo on your EKM online shop. 

[tips]You can find some fantastic articles about Shopbox on their Resources Hub and details of their pricing tiers here. [/tips]

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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]