[intro]In this guide, you’ll learn where to find the Dext feature and how it can help you streamline your financials from your EKM online shop and any other third-party retail platforms. [/intro]
Automated accounting for everywhere you sell. Dext automatically fetches your EKM transactions and itemises your sales, fees, refunds and reimbursements. Connect your EKM account with any other marketplaces or payment platforms you do business with. Dext separates your EKM transactions into itemised sales, fees, reimbursements and refunds.
1. From the Dashboard, click Features:
2. Click the Features Library tab:
3. Scroll down to the Shop Management features and click View More on the right-hand side:
4. Click the Dext icon:
5. Click View Website in the bottom right-hand corner:
You’ll then be redirected to the Dext website, where you can start a free trial and discover how their team can help you streamline the operations of your EKM online shop.
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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.
If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]