[intro]In this guide, you’ll learn about Compound, a third-party platform that can streamline operations by automating lengthy tasks.[/intro]
Is your business drowning in hours of copy & paste and laborious back office tasks that are becoming overwhelming as your EKM order volume grows? Are you struggling to find the right people to complete some of the more repetitive tasks accurately? Do you have old or external software systems that don’t play nicely with your EKM online shop? You need integrations, automations and backend systems to let the software do the heavy lifting for your business.
Our technologists will craft solutions to give you and your team time and eliminate your scaling headaches. If you want a reliable and plain-speaking technology partner to help you win, that’s Compound. We can work with you on small ad hoc pieces of work, or we can develop a detailed roadmap of the end-to-end digital transformation of your business and partner with you in the long term. One point of contact for any automation or integration issue.
1. From the Dashboard, click Features:
2. Click the Features Library tab:
3. Scroll down to the Shop Management features and click View More on the right-hand side:
4. Click the Compound icon:
5. Click View Website in the bottom right-hand corner:
You’ll then be redirected to the Compound website, where you can read about how Compound automations can help you manage tasks on your EKM online shop and any additional platforms you use.
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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.
If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]