[intro]Promo.com is the #1 video creation platform for businesses and agencies. We help our users create loads of visual content and unlimited videos to promote anything they want effectively.[/intro]

Promo is a platform that uses library media and graphics to automatically create video and image content, which can then be used to promote your EKM online shop on social media. Using content from your EKM online shop, such as product images and descriptions, Promo will create media, including YouTube Shorts, Instagram Reels, Facebook Stories and video ads in minutes. 

1. From the Dashboard, click Features:

2. Click Features Library:

3. Scroll down to Marketing features and click the Promo icon:

4. Click View Website in the bottom right-hand corner:

5. On this page, you can paste the URL from a product page on your EKM online shop into the field provided:

Promo will then read the product page's content and create a video draft you can preview when you have completed the sign-up process for a free account. 

[tips]You can find the Promo Support Centre here and speak directly to their Customer Support Team from your account dashboard. [/tips]

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• EKM Online Shop Features

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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]