[intro]In this Guide, you’ll learn where to locate the Cloud Commerce Pro feature.[/intro]
If you sell your products on more than one platform, Cloud Commerce Pro can be used to help you manage your products, couriers, customer messaging, picking and packing and a whole lot more.
1. From the Dashboard, click Features on the left-hand menu:
2. Then you need to click the Feature Library tab:
3. Scroll down to the Sales Channels features and click View More on the right-hand side:
4. Click the Cloud Commerce Pro icon:
5. Click the green View Website button in the bottom right-hand corner:
This will redirect you to the Cloud Commerce Pro website, where you can request an online demo to see what the platform can offer you and how it can help you manage your brand across multiple platforms.
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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.
If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]