[intro]In this Guide, you can learn how to install and use the Product Bundles feature, allowing your customers to select a group of up to five items with just a click. [/intro]

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The Product Bundles feature allows you to easily group items that customers frequently buy together. For example, if you sell football kits, you may wish to create a product bundle that includes a shirt, shorts, and socks. This would make it easy for customers to choose their size and add the complete football kit to their cart all in one go. When a customer purchases a product bundle, the stock level of each product in the bundle is reduced automatically.

Installing the Feature

1. From the Dashboard, click the Features tab:

2. Click Feature Library:

3. Scroll down to the Made By EKM features group and click View More on the far right-hand side:

4. Double-click the Product Bundles icon:

5. Click the green Install Feature button on the bottom right-hand side to install this feature on your EKM online shop:

6. When the feature has been installed, you’ll see these notifications:

[tips]Before you create your first Product Bundle, it’s a good idea to generate Product Images specific to it, so customers can see what items are included in the Bundle at a glance. Ideally, these Product Images should be 1024 pixels square and represent the products included in the bundle instead of the individual Products. [/tips]

Creating a Product Bundle

When creating your first Product Bundle, the best way to understand this feature is to realise that even though the Product Bundle is a type of product, it’s a ‘folder’ containing up to five products. With this in mind, you need to ensure that all of the products you wish to add to your Bundle have been created beforehand with the correct Product Images and populated with Product Descriptions, Prices, Attributes, etc. 

1. Your next step is to open the Add/Edit Product window to create a new Product. You can do this via the Inventory Manager:

2. When you have given your Product Bundle a Product Image, Name and Description, scroll down within the Add/Edit Product window on the Basic Details tab, where you’ll see a tickbox for Product Bundles. Tick this box:

3. When this box has been ticked, you’ll see the Bundles tab appear in the top right-hand corner of the Add/Edit Product window:

4. When you click the Bundles Tab, you can click the green button to add products to create your Product Bundle:

5. Each ‘folder and box’ icon on this tab represents a Category. If there’s a green cross next to a Category, there are existing Products within that Category - click the green cross to see them. Products have a ‘box’ icon, and you can select a Product by clicking the grey box next to it:

6. What you need to do here is select up to five different Products that you would like to add to your Product Bundle before clicking the green Add button on the right-hand side:

7. When you have added additional items to your Product Bundles, you’ll see that you can change the display order of the Products by clicking the Change button on the top right-hand side, and you can add more Products to this Bundle by clicking the green Add button:

8. If you scroll further down, you’ll see a Price value, a combination of all the Products (or default Product Variants, if applicable) added together. Below this, there’s an Override Price check box. Tick this to offer your customers a discount when they purchase the Bundle:

9. Then, use the Discount Type drop-down menu to select whether you would like to offer your customers a fixed price savings or a percentage discount.

Fixed Price

10. Select Fixed Price from the drop-down menu, and then in the Price field, add the amount you would like to sell your bundle for, before clicking Save & Close:

Percentage Off

10. Select Percentage Off from the drop-down menu, and then in the Percentage Discount field, add in the amount you would like to reduce from the total, before clicking Save & Close:

[remember]Your Product Bundle, when viewed within the Inventory Manager, will not display a price:

This is normal because the Product Bundle’s price is calculated by its settings. [/remember]

What your customers see

11. From the Category Page - using Aerial as my Theme - the Product Bundle is listed like any other Product:

12. However, on clicking the Product Page, the format is slightly different to allow customers to see at a glance what is included in the Product Bundle:

13. If any of the Products within your Product Bundle have Variants, these will display on the Product Bundle Product Page with drop-down menus to allow your customer to select their choices:

On the Order

14. On any orders that contain a Product Bundle, you’ll notice an arrow symbol:

15. Click it to reveal a list of the products and variants that the customer selected for that specific order:

Product Bundles and Stock Control

Product Bundles adapt to the Stock Control settings within your EKM online shop, so it's worth reviewing these settings as you set up your first Bundle. You can do this by following the steps in this Guide.

Deleting Product Bundles

1. The quickest way to delete a Product Bundle is to use the Inventory Manager feature. Navigate to the Category that contains the Product Bundle, and tick the box on the left-hand side:

2. You then need to click the More Actions button:

3. Select Delete Products on the submenu:

4. On the modal, click the red button to confirm:

5. Deleting a Product Bundle does not remove the products within it; it only deletes the Bundle itself. If you wish to reinstate the same Product Bundle in the future, you will need to recreate it from scratch.  

Frequently Asked Questions

How many items can I put in a Product Bundle?

You can have a maximum of five Products within a Product Bundle.

Can I add Products with Variants into a Product Bundle?

Any product, including products with variants, can be added to a Product Bundle. Options can also be added to Bundle Products, and if any of the fields are required, they must be completed before the order can be completed. 

Can Product Bundles have Reviews?

Customers can leave Reviews for each product within the Product Bundle and the Product Bundle itself. 

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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]