[intro]Before you begin this Guide, you need to ensure that you have installed the Social Plugins feature on your EKM online shop. [/intro]

1. Before you begin, you need to ensure that you have created a TikTok account. From the Dashboard page of your EKM online shop, you need to click Features on the left-hand menu:

2. On the Features page, click the Launch button for Social Plugins:

3. Within the Social Plugins feature, ensure that the top drop-down menu is set as Main Template, and then drag the TikTok icon from the top box into the bottom box:

4. You then need to add your TikTok username into the field provided:

5. You can find your TikTok username by logging into TikTok and clicking on your Profile. Copy your username:

6. Paste your username into the field within the Social Plugins feature, and click the green Update button on the bottom right-hand side:

[tips]For ecommerce tips and hints, follow EKM on TikTok.[/tips]

[more]

• Opening a TikTok account
• TikTok Ads and Business Centre
• Social Plugins

[/more]

[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]