[intro]When you have completed this Guide, you will have installed the API feature on your EKM online shop, which allows you to create and manage API keys that can be used with third-party platforms.[/intro]

[remember]This advanced feature is only available to EKM online shops on the Advanced and Pro tiers of service. If your own EKM online shop is not on one of these tiers you can learn how to upgrade in this Guide or you may want to use Zapier instead which will allow you to integrate your EKM online shop with other third-party platforms without the need for a developer.[/remember]

The API (Application Programming Interface) is an advanced feature that allows your EKM online shop to interact with other platforms by generating an API key, a line of numbers and letters specific to you. You can use the API key with some ready-made platforms, but in the hands of a developer, the API key can be used with custom-made applications too.

1. From the Dashboard, click Features on the left-hand menu:

2. Click the Feature Library tab:

3. Scroll down to the Shop Management features and click the View More button on the right-hand side:

4. Click the API icon:

5. Click the green Install Feature button:

6. Click the Launch button:

7. You can then begin: 

8. The documentation you need for the EKM API can be found here. 

[more]

• Zapier
• How to upgrade your EKM online shop account
• EKM Packaging Slips

[/more]

[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.

If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]