[intro]Testing your EKM online shop is essential to ensuring a positive experience for all customers. These Guides will help you test different aspects of your shop.
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[summary]
When you have set up your Delivery Methods, the next step is to test that these work correctly according to your configured settings.
When you have built your EKM online shop, you need to perform some test orders to see your content from the customer's perspective.
For your final round of testing, work through the Checklist to ensure that all tasks have been completed before you launch your EKM online shop.
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[contact]If you need our help with your EKM online shop, contact your Ecommerce Expert, Account Manager, or the Customer Support Team, who can point you in the right direction. Our opening hours are 9 am - 5.30 pm Monday to Friday, for telephone calls, live chats, and emails. Over the weekends, we're open from 9 am - 5.30 pm, both Saturday and Sunday, to answer emails and live chat, which you can access from the Dashboard of your EKM online shop. Outside these hours, you can leave a message for us in the live chat window or email support@ekm.com, and we will answer as soon as possible.
If you'd like to suggest a feature or an upgrade on any of the EKM platforms, please let us know on the EKM Suggestions Board. If you have a non-account-specific question to ask the EKM Team, join us in the EKM Community. [/contact]